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Privacy policy

Last updated: 15 November 2026

Majik Developments (Pty) Ltd ("Majik Developments", "we" or "us") is an independent app studio from South Africa. We respect your privacy and collect as little about you as we can. This policy explains what personal information we handle when you visit this website or contact us, why we need it, and the choices you have. We follow South Africa's Protection of Personal Information Act (POPIA).

The short version

• This website has no sign-up, no forms, no advertising and no tracking cookies.
• We only learn about you if you choose to email us.
• We never sell your information.
• You can ask to see, correct or delete what we hold about you at any time.

What we collect

When you email us. We receive your email address, your name if you include it, and whatever you choose to write. We use this only to reply to you and help with your question or feedback.

When you visit this website. Like almost every website, the service that hosts our pages automatically keeps basic technical records of each visit, such as your IP address, browser type, the page you asked for and the time. These records help keep the site running and secure. We don't use them to identify you or to build a profile of you.

Cookies. This website doesn't set cookies and doesn't use analytics or advertising tools.

Our apps

Each of our apps will tell you clearly what information it uses before you start. Where an app keeps information beyond what this policy covers, we'll add the details here, or link to a policy for that app, before it goes live. Our apps work alongside the AI service of your choice. When you connect one, that service handles what you send it under its own privacy policy, so please read that too.

Why we use your information

We use your information only to answer you, to support you with our apps, to keep this website working safely, and to meet our legal duties. We rely on your consent when you contact us, and on our legitimate interest in running a secure website.

Who we share it with

We don't sell, rent or trade your personal information. We share it only with the service providers we need to run our email and this website, who may only use it to provide those services to us. We may also disclose it if the law requires us to. Some of these providers may store information on servers outside South Africa. When that happens, we only use providers that protect personal information to a standard at least as strong as POPIA's.

How long we keep it

We keep emails for as long as we need them to help you, and then for a reasonable time afterwards in case you follow up, usually no more than two years. After that we delete them, unless the law requires us to keep them longer.

Keeping it safe

We take reasonable steps to protect your information from loss, misuse and unauthorised access, including using trusted, secure providers. No system is perfectly secure, but if a breach ever affected your information, we would tell you and the Information Regulator as POPIA requires.

Your rights

Under POPIA you have the right to:

• ask whether we hold personal information about you, and get a copy of it
• ask us to correct anything that's wrong or out of date
• ask us to delete your information
• object to how we use it, or withdraw your consent
• complain to South Africa's Information Regulator

To use any of these rights, email us at support@majikdevelopments.com. We'll reply as soon as we can, and within 30 days. If you're not happy with how we've handled your information, you can contact the Information Regulator at inforegulator.org.za.

Children

This website isn't aimed at children and doesn't knowingly collect information from them. If you're under 18, ask a parent or guardian before you send us your personal information. If you believe a child has sent us personal information, email us and we'll delete it.

Changes to this policy

We may update this policy as our website and apps grow. When we do, we'll change the date at the top of this page. If a change is important, we'll make it clear on this website.

Contact us

Questions about your privacy? Email support@majikdevelopments.com. Our Information Officer will be happy to help.